Updated 14 March 2013
Published 14 January 2013
Southern Response will pay for reasonable accommodation
costs for you and your immediate family residing with you. This
allowance also covers kennel or cattery fees for your domestic
(Please note that your entitlement depends on the type(s) of
policy(ies) you held when the earthquake(s) took place.)
If you have an Advanced Contents Cover
Southern Response will pay up to a maximum of $2000 for
reasonable storage costs at a storage facility approved by Southern
Response. We will continue your insurance cover while your
household contents are at the approved storage facility.
Southern Response may also pay reasonable costs towards moving
your household contents to the approved storage facility and the
cost of returning your household contents to your house (this may
also be covered under your house policy.)
And if you choose to put your household contents in a storage
facility, you will need to liaise with AMI directly to get further
insurance cover for the period your contents are in storage.
If you have a Premier or Market Value House cover policy
and have chosen to rebuild or repair with Southern
Southern Response will pay for removal costs under either of
these AMI house policies. You need to provide us with two removal
quotes. When we approve one of these quotes, we will contact the
removal company to confirm the quote and to ask them to invoice us
directly. We will advise you which quote we have accepted and the
removal company will then contact you directly to make all other
If a packing cost is included in the removal quotes, we will
also cover this. Alternatively, if you wish to claim for costs
spent on doing your own packing, we will reimburse actual costs
incurred e.g. purchase of boxes and other packing material.
There is no cover for storage of your household contents under
these AMI policies. If you choose to put your household contents in
a storage facility, you will need to liaise with AMI directly to
get further insurance cover.
If you elect our Cash Settlement or Buy Another House option,
there is no cover for removal cost.
If you have Standard or Premier Contents cover
You may be eligible for removal cover but it will depend on what
kind of AMI house policy you have. If you do not have an AMI house
policy, there is no AMI removal cover.
AMI Standard and Premier Contents policies do not cover your
contents while they are in storage. Whether you choose to store
your household contents in a storage facility or another location
of your choice, you need to liaise with AMI directly to get further
In all cases you are responsible for the
payment of any tenancy bond your landlord may require .