In order for Southern
Response and / or EQC to assist you with any earthquake damage, you
first need to report your damage, ie notify your claim.
All claims should be notified to EQC in the first instance and a
new claim should be made for any new or additional damage resulting
from new earthquake events.
For any damage that occurred
prior to the sale of AMI to IAG (5 April 2012) lodge your
claim with Southern Response for the following:
Temporary accommodation (not covered by EQC).
New damage to areas of your house, items of contents, or other
property not insured by EQC (out of scope).
New significant damage to your house that may exceed the maximum
amount(s) EQC will pay (over cap).
Loss of rent, if you had lost rent cover at the time of the
event which caused the damage and the house is unfit to live in
(not covered by EQC).