We know the settlement process can be daunting. Our team is here to help you settle your claim. At each stage, we are committed to ensuring you have the right information at the right time.

The following people are here to assist you through the process and to work with you, to keep everything on track.  

Southern Response is the government-owned company responsible for settling claims by AMI policyholders for Canterbury earthquake damage which occurred before 5 April 2012 (the date AMI was sold to IAG).