Southern Response was set up to settle claims by AMI policyholders for Canterbury earthquake damage which occurred before 5 April 2012 (the date AMI was sold to IAG).  At the end of 2019, Southern Response had settled over 48,000 earthquake claims and the remaining claims will be handled by EQC acting as Southern Response’s agent from 2020.

Southern Response is a Government-owned company that was formed following the Canterbury earthquakes in 2011. It was formerly part of AMI Insurance.

The ongoing series of earthquakes since September 2010 had a profound impact on AMI and its Canterbury customers. As a result of the unprecedented cost of earthquake claims, in April 2011, AMI received capital support from the New Zealand Government to ensure the interests of all AMI policyholders were protected and all claims would continue to be met under the terms of their policies.

Here, we introduce you to our General Manager and Board.

Southern Response is a Crown-owned company with a Board of Directors appointed by the Crown as sole shareholder. Southern Response is incorporated under the Companies Act 1993 and is listed in Schedule 4 of the Public Finance Act 1989.


Here, you will find copies of our corporate documentation for your reference.

This includes our Annual Report, Annual Public Meeting presentation, Statement of Intent, and Financial Statements.

At Southern Response Earthquake Services Limited, formerly AMI Insurance Limited (Southern Response), your privacy is important to us. We comply with the Privacy Act 1993 and take all reasonable steps to ensure that your private information is protected.