The In the Know Hub’s next seminar, Understanding processes during or after repairs, will be held tomorrow, Thursday 2 July.


This seminar will be of value for homeowners who would like to know more about resolving issues with repairs (both during and post repair). Key topics covered will include:

- scope of works (e.g. what happens if more damage is discovered once repairs begin)
- expected standards (including industry standards and quality control)
- review processes (including the complaints process). 


Understanding processes during or after repairs will be held tomorrow, Thursday 2 July at the In the Know Hub, Eastgate Shopping Centre from 1pm-2pm and from 6pm-7pm. The seminar will be presented by Southern Response and Arrow, and there will also be an opportunity for visitors to ask questions following the presentation.

Due to limited space and the popularity of these seminars, visitors are encouraged to book a seat in advance by calling 0800 777 482. All hub seminars are also filmed, and are available for viewing here