Who Can Help?

Throughout the Canterbury earthquakes recovery process you may need assistance or information from one of the useful sources below:

Who can help

Earthquake Commission (EQC)

Tel: 0800 DAMAGE (0800 326 243) 

www.eqc.govt.nz

Canterbury Earthquake Recovery Authority (CERA)

Tel: 0800 RING CERA (0800 7464 2372) www.cera.govt.nz
LandCheck (CERA residential land classification)

www.landcheck.org.nz 

Christchurch City Council

(includes rates relief and rateable valuations)

Tel: (03) 941 8999

(or if calling from a cellphone: 0800 800 169)

www.ccc.govt.nz 

Waimakariri District Council

(includes ratebale valuations)

Tel: (03) 327 6834 ext 2727

(or 0800 777 846 - 24 hours a day)

www.waimakariri.govt.nz 

Selwyn District Council

Tel: (03) 347 2800 or (03) 318 8338 

www.selwyn.govt.nz  

Canterbury Earthquake

(local government information site)

www.canterburyearthquake.org.nz

NZ Red Cross Canterbury 

(emergency and hardship grants)

Tel: 0800 754 726

www.redcross.org.nz/earthquakegrant 

 

Work and Income

Tel: 0800 559 009

www.workandincome.govt.nz

 

Canterbury Earthquake Temporary Accommodation Service (CETAS)

(government accommodation service)

Tel: 0800 673 227

www.quakeaccommodation.govt.nz

 

Quake Support and Counselling Services

Tel: 0800 777 846

Right Service Right Time

(Canterbury Recovery Support Service)

www.rightservice.org.nz/earthquake-support


Tel: 03 375 1468
027 654 7788

AMI Insurance

(your day to day insurance enquiries)

Tel: 0800 100 200

www.ami.co.nz