Our updates include informative videos, handy documents, and the latest news for our customers.
The end of Lorraine's rebuild journey
20 November 2015
Lorraine's rebuild journey comes to an end this month as she moves into her new Jennian-built home. In the below video, Lorraine shares the final chapter of her rebuild story.
This month's In The Know Hub seminar: Increased Liquefaction Vulnerability (ILV)
5 November 2015
The In the Know Hub’s next seminar, EQC - Increased Liquefaction Vulnerability (ILV) land damage – what it is and how does a property qualify for it, will be held several times in the next few weeks.
Southern Response chairman Ross Butler in new rebuild role
30 October 2015
An announcement has been made this morning by Minister of Finance Bill English and Canterbury Earthquake Recovery Minister Gerry Brownlee that our Southern Response Board Chair, Ross Butler, has been appointed as Chair to the new and highly anticipated entity provisionally named CrownCo.
The journey so far
28 October 2015
This video provides a snapshot of the journey so far, giving an insight into some of our customers’ stories and their experiences through the claim settlement process.
Residential Advisory Service (RAS) – 30 minutes of free legal advice
26 October 2015
Having trouble settling your insurance claim? Don’t know what to do next? Need help?