Our updates include informative videos, handy documents, and the latest news for our customers.
Helpful new video on shared property
25 February 2015
Our new "Shared Property" video, shown below, is the first of a small series which will clearly illustrate the process which takes place over the course of the repair of a shared property.
The Cantabrian is closing its doors
23 February 2015
The Cantabrian concept home will close at the end of this month and transition into the next phase of becoming a home, after seeing over 4,000 people walk through its doors to gain ideas.
Our Customer Support Team on "Covered"
8 February 2015
The below episode from CTV and Rebuild Christchurch's "Covered" series features our very own John McSweeney, Customer Support Team Manager. Here, he discusses how the team provides tailored support to help customers in a variety of different situations through the claims process.
Foundation repair fact sheets
15 January 2015
If you’re having your home repaired with us, and you’d like to find out more about how the foundation repair work is carried out, then our new factsheets may be of interest to you.
Temporary Accommodation Assistance (TAA) programme to be extended
7 January 2015
Recently, it has been announced that the Temporary Accommodation Assistance (TAA) programme will be extended, from March 2015 to October 2015.